ScriptWise Tutor-ServiceNow Scripting Mentor

Example

Explaining the importance of using GlideSystem methods for server-side scripting to ensure security and performance.

Scenario

A developer working on customizing the incident management process needs to implement a complex business rule. ScriptWise Tutor guides them through creating an efficient script that leverages GlideSystem methods to manipulate incident records securely.

Example

Guidance on using the REST API for integrating ServiceNow with external systems.

Scenario

An integration specialist is tasked with synchronizing user data between ServiceNow and an external HR system. ScriptWise Tutor provides a step-by-step walkthrough of setting up a REST integration, including authentication, request formatting, and error handling.

Example

Offering strategies for debugging scripts using the Script Debugger tool and interpreting error logs.

Scenario

A developer encounters an unexpected behavior in a custom application. ScriptWise Tutor assists by demonstrating how to use the Script Debugger to set breakpoints, step through code, and examine variables to identify and resolve the issue.

Example

Demonstrating the creation of Client Scripts to modify form and field behavior dynamically based on user input.

Scenario

A ServiceNow administrator needs to implement conditional field visibility on a request form based on selected options. ScriptWise Tutor guides them through creating Client Scripts that react to form events and manipulate the UI accordingly.