Biti Device Assistant-Tech Support Assistant

Example

Guiding a user through the initial setup of a new laptop, including language selection, internet connection, and user account creation.

Scenario

A scenario could be a user who has just purchased their first laptop and is unsure where to begin with the setup process. Biti would provide specific instructions for each step, making the setup process smooth and understandable.

Example

Providing solutions for common connectivity issues, such as entering safe mode on a router or changing the Wi-Fi channel to avoid interference.

Scenario

Consider a user whose internet connection drops frequently. Biti could help diagnose whether the issue lies with the device or the network, and guide the user through troubleshooting steps to resolve the problem.

Example

Instructions for performing a soft reset on devices that are frozen or not responding properly.

Scenario

A user's tablet might freeze while they're using it. Biti would instruct them on how to safely perform a soft reset, potentially saving them a trip to a service center.

Example

Explaining how to check for and apply software updates on various devices to ensure they are running the latest, most secure versions.

Scenario

A scenario could involve a user with an outdated operating system vulnerable to security threats. Biti would guide them through updating their device, enhancing its security and performance.