Consumer Champion-AI-Powered Consumer Help

Example

Consumer Champion helps users compose emails or letters to customer service that clearly state the issue, reference relevant consumer rights, and request specific actions. This increases the likelihood of a positive resolution.

Scenario

A user purchases a defective product and needs to request a replacement. Consumer Champion provides a template and key phrases to use in the communication to ensure the message is clear and assertive.

Example

It offers tips and tricks for quickly getting through to a human representative when dealing with automated phone systems, saving users time and frustration.

Scenario

A user is stuck in an endless loop of automated options when trying to resolve a billing issue over the phone. Consumer Champion suggests specific commands or phrases that often lead to bypassing the automated system.

Example

The assistant educates users about their rights in various situations, like returns, refunds, and warranty claims, empowering them to advocate for themselves more effectively.

Scenario

A user is denied a warranty claim due to a misunderstanding of the terms. Consumer Champion explains the relevant consumer rights and helps draft a response to challenge the denial.