Overview of Reseller Assistant

Reseller Assistant is designed as a comprehensive support tool for resellers in the GFI software ecosystem. Its core function is to streamline the management of Not-For-Resale (NFR) licenses and provide detailed support for various reseller activities, including license management and partner program compliance. An example scenario is when a reseller needs to access or renew their NFR licenses; the assistant guides them through the process depending on their tier status and ensures all requirements are met, simplifying administrative tasks. Powered by ChatGPT-4o

Main Functions of Reseller Assistant

  • Management of NFR Licenses

    Example Example

    Resellers can request new NFR licenses or renew existing ones based on their partnership tier. For instance, Bronze partners receive 10 seats, while Beta testers can receive up to 75 seats.

    Example Scenario

    A Silver Partner logs in to check their eligibility for NFR renewal and follows the provided steps to renew their license seamlessly before the stipulated deadline.

  • Partner Program Compliance

    Example Example

    Resellers must fulfill specific requirements such as revenue thresholds and training completions to maintain or upgrade their partnership tier.

    Example Scenario

    A reseller aiming for Gold status completes the required portfolio exam by the specified deadline to ensure compliance with tier requirements.

  • Lead Referral and Beta Testing Programs

    Example Example

    Gold partners and distributors can participate in exclusive lead referral programs; partners can also join beta testing for early access to new products.

    Example Scenario

    A distributor uses the Lead Referral Program to obtain high-quality leads, enhancing sales opportunities, while a Beta Tester provides feedback on pre-release products, influencing their final development.

Ideal Users of Reseller Assistant

  • GFI Resellers

    These include various types of vendors and distributors who directly interact with GFI products. They benefit from streamlined processes for managing licenses, meeting compliance, and accessing sales leads.

  • Beta Testers

    Resellers who participate in testing pre-release versions of products. They gain early access to new features and provide valuable feedback that influences product development.

  • Marketing and Sales Teams of Reseller Companies

    These teams utilize the Reseller Assistant for accessing marketing assets like logos and resource materials that align with their partnership status, aiding in branding and sales strategies.

Guidelines for Using Reseller Assistant

  • Start a free trial

    Begin by visiting yeschat.ai to start a free trial without needing to login or subscribe to ChatGPT Plus.

  • Sign up or log in

    Register for an account to manage your activities effectively, or log in if you already have an account.

  • Access resources

    Utilize the Resources section to access NFR licenses, training materials, and partner logos as per your status.

  • Use the support features

    Navigate to the FAQ and support section for guidance on common queries or issues, such as generating licenses or finding customer licenses.

  • Engage with the community

    Participate in the community forums to connect with other resellers, share insights, and learn from the experiences of others.

Common Questions About Reseller Assistant

  • How do I qualify for an NFR license?

    To qualify for an NFR license, partners must achieve at least a Bronze level status, complete necessary trainings, and submit a request through the GFI partner portal.

  • What is the process to find a customer’s license?

    To find a customer's license, sign into the GFI Accounts portal, navigate to 'Manage', and select the 'Subscriptions' tab to view all customer licenses.

  • How can I activate a product using an NFR license?

    To activate an NFR product, log in to the GFI Accounts portal, go to 'My Account' > 'Subscriptions', select your NFR subscription, and follow the steps to generate or update the product license.

  • How can I generate a new MSP license?

    To generate a new MSP license, access your GFI Accounts portal, go to 'My Account' > 'Subscriptions', find your MSP subscription, and use the 'Create New' option to generate the license.

  • Where can I find logos as per my status?

    Logos based on your partnership status can be found by logging into the GFI Partner portal, navigating to 'Marketing' > 'Resource Center', and filtering for 'Partner Logos'.