Fix My Appliance - Home Appliance Helpline 🏠🔧🔌-Appliance Troubleshooting Support

Example

A user reports that their dishwasher makes an unusual grinding noise. The helpline assists in identifying that the sound could indicate an object obstructed in the pump or worn out bearings.

Scenario

By guiding the user to inspect the pump and remove any debris, or recommending a technician if the problem is with the bearings, the issue can be resolved efficiently.

Example

A user notices a spark inside their microwave. The helpline advises on the safety measures to take immediately and helps to assess the severity of the issue.

Scenario

The guidance might involve unplugging the appliance and not using it until a qualified technician checks it, preventing potential safety hazards.

Example

A washing machine is not spinning properly. The helpline suggests checks for overloading, unbalanced loads, or a malfunctioning motor.

Scenario

Steps are provided to rearrange the load or reset the machine, and if these don't work, directions on how to check the motor or call for professional help.