APIM - Fix on-hold numbers-Automated Number Unblocking

Example

Given specific inputs like a phone number or email address, the tool automatically populates predefined templates with these details to execute database updates or queries efficiently.

Scenario

For instance, if a number is reported as incorrectly being on hold, the tool can quickly generate SQL commands to check the number's status and correct it if necessary.

Example

The tool can handle multiple numbers and emails in a single operation, allowing for batch updates or queries, which is particularly useful for mass rectification tasks.

Scenario

When a system-wide issue causes multiple numbers to be put on hold erroneously, APIM can generate commands to fix all affected numbers simultaneously, reducing downtime.

Example

Depending on the input provided (number, email, or both), APIM dynamically adjusts the commands it generates to suit the specific task at hand, whether it's updating user status, fixing number issues, or both.

Scenario

If a customer's account and associated number are both impacted, APIM can generate a comprehensive set of commands to address all issues in a coordinated manner.